Thursday 10 November 2011

Reducing Barriers to Communication

Having effective communication is really important in today’s working environment because companies nowadays often employ people for many countries and workforces are becoming more and more multicultural.

When speaking to someone you should always speak clearly.  For example in the volume of your voice so they can actually hear you, also in regards to the terms that you are using.  For example doctors will explain a patients condition to them in medical terms, which most patients are not familiar with so therefore the patient leaves very confused.  You shouldn't use slang or words that the listener is not familiar with.

You should always listen very carefully to what the other person is saying so that you are able to understand what they have just said instead of making it up and then you have misunderstood them.

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